All Systems Operational

About This Site

This is the status page for WebID Solutions (www.webid-solutions.de). In case an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

WebID Products Operational
AccountID Operational
AutoID Operational
avsID Operational
eID Operational
SignID Operational
SignID Direct Operational
TrueID Operational
VideoID Operational
VisualID Operational
WebID Services Operational
IT Service Desk Operational
Test System Operational
SFTP server Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Information on scheduled maintenance PROD environment Oct 21, 2026 00:00-02:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2026 - 11:33 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2026 - 11:32 CEST
Scheduled - We would like to inform you about a scheduled maintenance window on:
Wednesday, 21st October, 00:00 CEST (UTC+2)

As part of the maintenance, we are performing upgrades to our storage services.
This maintenance work is intended to ensure the security, up-to-date status, and
performance of our infrastructure.

If you have any further questions about this process, please do not hesitate to
contact us through your usual channels.

Thank you in advance for your understanding.
Sep 09, 2026 - 11:23 CEST

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Issues with Qualified Electronic Signatures (QES) – Namirial
Resolved - This incident has been resolved.
Oct 13, 11:30 CEST
Update - Another hotfix has been deployed.

Initial checks indicate that the issue has been resolved. We will continue to monitor the situation to ensure the fix remains effective.
Oct 13, 11:05 CEST
Update - Our monitoring indicates that the issue persists.

We are continuing to work on a solution and will provide updates as soon as further progress has been made.
Oct 13, 10:42 CEST
Monitoring - The fix was installed. We are currently monitoring the situation.
Oct 13, 10:25 CEST
Identified - We have identified the underlying problem. A fix is currently being prepared.
Oct 13, 09:35 CEST
Investigating - We are currently experiencing technical issues affecting qualified electronic signatures (QES) conducted with our signing service Namirial.

We are investigating the issue and will provide an update as soon as more information becomes available.

We apologize for any inconvenience caused.
Oct 13, 09:00 CEST

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Test system unavailable
Resolved - We have identifed and resolved the issue. The test environment is available again.
Oct 7, 09:57 CEST
Update - As part of our investigation, we identified that the test API endpoints are still operational. The web pages on test are currently not reachable.
Oct 7, 09:30 CEST
Investigating - Currently the test system is unavailable. We are currently investigating the issue.
Oct 7, 09:26 CEST

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage