All Systems Operational

About This Site

This is the status page for WebID Solutions (www.webid-solutions.de). In case an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

WebID Products Operational
AccountID Operational
AutoID Operational
avsID Operational
eID Operational
SignID Operational
SignID Direct Operational
TrueID Operational
VideoID Operational
VisualID Operational
WebID Services Operational
IT Service Desk Operational
Test System Operational
SFTP server Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Information on scheduled maintenance PROD environment Oct 21, 2026 00:00-02:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2026 - 11:33 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2026 - 11:32 CEST
Scheduled - We would like to inform you about a scheduled maintenance window on:
Wednesday, 21st October, 00:00 CEST (UTC+2)

As part of the maintenance, we are performing upgrades to our storage services.
This maintenance work is intended to ensure the security, up-to-date status, and
performance of our infrastructure.

If you have any further questions about this process, please do not hesitate to
contact us through your usual channels.

Thank you in advance for your understanding.
Sep 09, 2026 - 11:23 CEST

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Test system unavailable
Resolved - We have identifed and resolved the issue. The test environment is available again.
Oct 7, 09:57 CEST
Update - As part of our investigation, we identified that the test API endpoints are still operational. The web pages on test are currently not reachable.
Oct 7, 09:30 CEST
Investigating - Currently the test system is unavailable. We are currently investigating the issue.
Oct 7, 09:26 CEST

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Scheduled Maintenance – Staging Environment
Completed - The scheduled maintenance has been completed.
Oct 1, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:00 CEST
Scheduled - We will be performing a follow-up database maintenance on our staging environment on 30th September 2026, from 22:00 to 24:00 CEST.

During this maintenance window, the staging environment will be temporarily unavailable.

Production and all other environments and services are not affected by this maintenance.

We apologize for any inconvenience and thank you for your understanding.
Sep 30, 10:33 CEST

Sep 30, 2026

Scheduled Maintenance – Staging Environment
Completed - The scheduled maintenance has been completed.
Sep 30, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 22:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 18:00 CEST
Scheduled - We will be performing scheduled database maintenance on our staging environment on September 29, 2026, from 22:00 to 24:00 CEST.

During this maintenance window, the staging environment will be temporarily unavailable.

Production and all other environments and services are not affected by this maintenance.

We apologize for any inconvenience and thank you for your understanding.
Aug 25, 17:59 CEST

Sep 29, 2026

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

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