WebID Solutions Statuspage

All Systems Operational

About This Site

This is the status page for WebID Solutions (www.webid-solutions.de). In case an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

WebID Products Operational
AccountID Operational
AutoID Operational
avsID Operational
eID Operational
SignID Operational
SignID Direct Operational
TrueID Operational
VideoID Operational
VisualID Operational
WebID Services Operational
IT Service Desk Operational
Test System Operational
SFTP server Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance at Namirial on 21 July 2026 Jul 21, 2026 22:00-23:00 CEST

Our TSP Namirial has announced scheduled maintenance for the time period stated above.

Maintenance window:
21 July 2026, 22:00–23:00 CEST

During this maintenance window, the Signing Service via Namirial will not be available.

Affected are all integration partners connected via Namirial, as well as AccountID.
Posted on Jul 13, 2026 - 17:38 CEST

Planned Security Maintenance – Service Update WebID SFTP server Jul 28, 2026 09:00-10:00 CEST

Dear Customer,

as part of our ongoing commitment to maintaining a secure and reliable service for our SFTP server (sftp.webid.solutions), we will be performing scheduled maintenance on our systems.

Maintenance Window:
Date: 28.07.2026
Time: 09:00 CEST
Expected Duration: 60 minutes


What is changing?
During this maintenance window, we will implement several security enhancements, including:
• Remediation of identified security vulnerabilities.
• Removal of legacy and weak SSH Key Exchange (KEX) algorithms.
• Removal of weak HMAC (Hash-based Message Authentication Code) algorithms.

Impact
The following algorithms will be removed from our SFTP server.
KEX algorithm
• ecdh-sha2-nistp256
• ecdh-sha2-nistp384
• ecdh-sha2-nistp521

Key algorithm
• ecdsa-sha2-nistp256

HMAC algorithm
• hmac-sha1
• hmac-sha1-etm@openssh.com

While we aim to complete the work without interruption, customers may experience brief connectivity interruptions during the maintenance window. SSH clients or automated systems that rely on deprecated or weak cryptographic algorithms may no longer be able to establish connections after the maintenance has been completed.


Recommended Actions
We recommend verifying that your SFTP connections, automation tools, and network devices do not use one of the above algorithms.
Posted on Jul 10, 2026 - 15:24 CEST

Information on scheduled maintenance (production database) Jul 29, 2026 00:00-03:00 CEST

We would like to inform you about scheduled maintenance for the production database. This is required to keep the database server up to date. If you have any further questions regarding this procedure, please do not hesitate to contact us through the channels you are familiar with.

Thank you in advance for your understanding.
Posted on Jun 24, 2026 - 16:29 CEST
Jul 16, 2026

No incidents reported today.

Jul 15, 2026
Scheduled Maintenance at Namirial on 14 July 2026
Completed - The scheduled maintenance has been completed.
Jul 15, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 22:00 CEST
Scheduled - Our TSP Namirial has announced scheduled maintenance for the time period stated above.

Maintenance window:
14 July 2026, 22:00–23:59 CEST

During this maintenance window, the Signing Service via Namirial will not be available.

Affected are all integration partners connected via Namirial, as well as AccountID.
May 29, 11:50 CEST
Jul 14, 2026
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
PrimeSign - Scheduled Maintenance on July 4
Completed - The scheduled maintenance has been completed.
Jul 4, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 09:00 CEST
Scheduled - Scheduled Maintenance on July 4

Our service provider PrimeSign has informed us about scheduled maintenance work on the firewall infrastructure for our services on Saturday, July 4.

During the maintenance window between 09:00 and 13:00 CEST, short service interruptions may occur for our SignID (QES) and SignID Direct services.

For any further questions, please contact it-service@webid-solutions.de.
Jun 29, 14:05 CEST
Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

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