WebID Solutions Statuspage

All Systems Operational

About This Site

This is the status page for WebID Solutions (www.webid-solutions.de). In case an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

WebID Products Operational
AccountID Operational
AutoID Operational
avsID Operational
eID Operational
SignID Operational
SignID Direct Operational
TrueID Operational
VideoID Operational
VisualID Operational
WebID Services Operational
IT Service Desk Operational
Test System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance at Namirial on 14 July 2026 Jul 14, 2026 22:00 - Jul 15, 2026 00:00 CEST

Our TSP Namirial has announced scheduled maintenance for the time period stated above.

Maintenance window:
14 July 2026, 22:00–23:59 CEST

During this maintenance window, the Signing Service via Namirial will not be available.

Affected are all integration partners connected via Namirial, as well as AccountID.

Posted on May 29, 2026 - 11:50 CEST
Jun 1, 2026

No incidents reported today.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Resolved - This incident has been resolved.
May 28, 19:03 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 18:41 CEST
Identified - The root cause of the incident has been identified. Our service provider is working on a solution. We'll keep you updated.
May 28, 18:39 CEST
Investigating - We are currently experiencing limited availability of the web channel. Third-party applications that have integrated the WebID MobileSDK are not affected. Our team is investigating the issue with high priority.
May 28, 15:43 CEST
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026
Resolved - The Problem has been solved
May 18, 12:11 CEST
Update - We are continuing to investigate this issue.
May 18, 12:10 CEST
Investigating - Our TSP, Namirial, has informed us about degraded performance affecting document signing. All integration partners using Namirial Signing Service may be impacted. Namirial is currently working on the issue. We will keep you updated.
May 18, 11:44 CEST