WebID Solutions Statuspage

All Systems Operational

About This Site

This is the status page for WebID Solutions (www.webid-solutions.de). In case an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

WebID Products Operational
AccountID ? Operational
AutoID ? Operational
avsID ? Operational
eID ? Operational
SignID ? Operational
SignID Direct ? Operational
TrueID ? Operational
VideoID ? Operational
VisualID ? Operational
WebID Services Operational
IT Service Desk ? Operational
Test System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Information on scheduled maintenance Oct 14, 2025 00:15-02:15 CEST

We would like to inform you about a scheduled maintenance window.

The data centre will carry out maintenance work on Tuesday, 14th Oct. 2025, between 0:15 CEST and 2:15 CEST. The maintenance of the servers will take between 30 and 60 minutes within this time window.

The work will affect the WebID productive environment. The system will be unavailable while the maintenance is carried out.

If you have any further questions regarding this procedure, please do not hesitate to contact us through the channels you are familiar with.

Thank you in advance for your understanding.

Posted on Sep 25, 2025 - 07:55 CEST

Information on scheduled maintenance Oct 15, 2025 00:15-05:15 CEST

We would like to inform you about a scheduled maintenance window.

The data centre will carry out maintenance work on Tuesday, 15th Oct. 2025, between 0:15 CEST and 5:15 CEST.

The work will affect the WebID productive environment. The system should be available while the maintenance is carried out, but myabe with degraded performance.

If you have any further questions regarding this procedure, please do not hesitate to contact us through the channels you are familiar with.

Thank you in advance for your understanding.

Posted on Sep 25, 2025 - 08:09 CEST
Sep 28, 2025

No incidents reported today.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025
Resolved - Issue has been resolved.
Sep 22, 11:21 CEST
Monitoring - A fix has been applied. The video call centers are currently working at normal performance again. We are monitoring the systems.
Sep 22, 10:32 CEST
Investigating - We have noticed degraded performance for our WebID video call centers. We are currently investigating the issue.
Sep 22, 10:10 CEST
Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.