Partial outage - AccountID

Incident Report for WebID Solutions Statuspage

Resolved

Incident is resolved

Posted Feb 12, 2026 - 14:19 CET

Monitoring

The issue has been fixed. The WebID team continues to monitor the process.

Posted Feb 12, 2026 - 11:15 CET

Identified

All transactions can be completed regularly by the user. The confirmation of successful money transfer check is impacted. Confirmations will be delayed until the problem is solved. Transaction from the past days may have to identify through VideoID.

Posted Feb 11, 2026 - 15:27 CET

Investigating

Our team is currently investigating some issues in the AccountID process .
We will keep you informed about further steps and measures taken.

Posted Feb 11, 2026 - 13:37 CET

This incident affected: WebID Products (AccountID).