Degraded performance - Namirial Signing Service

Incident Report for WebID Solutions Statuspage

Resolved

The problem has been resolved.

Posted May 05, 2026 - 10:40 CEST

Monitoring

Namirial has identified the root cause and has implemented a fix. Signing services are available again. We are monitoring the situation. We will keep you updated on the status.

Posted May 05, 2026 - 10:16 CEST

Update

Our TSP, Namirial, has informed us that their signing service is currently experiencing a full outage. We’ll keep you updated.

Posted May 05, 2026 - 09:52 CEST

Identified

Our TSP, Namirial, has informed us about degraded performance affecting document signing. All integration partners using Namirial Signing Service may be impacted. Namirial is currently working on the issue. We will keep you updated.

Posted May 05, 2026 - 09:33 CEST

This incident affected: WebID Products (AccountID, SignID, SignID Direct).