Planned Maintenance: Production Client Certificate Update

Scheduled Maintenance Report for WebID Solutions Statuspage

Completed

The scheduled maintenance has been completed.
Posted Aug 24, 2026 - 10:18 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 24, 2026 - 10:00 CEST

Scheduled

We would like to inform you about a scheduled maintenance activity affecting our production environment. As part of our regular security and certificate lifecycle management, we will replace the production client certificate used for secure communication with our services. This update is part of our ongoing efforts to maintain a secure and reliable service.


Maintenance Window
------------------------
24.08.2026 from 10:00 CEST to 10:30 CEST


Impact
--------
No service interruption is expected during the maintenance window.

Customers who rely solely on standard TLS certificate validation and do not explicitly manage our client certificate are not expected to take any action.


Required Action
------------------
If your systems validate or pin our client certificate, or if you maintain an allowlist of client certificates, you may need to update your configuration with the new certificate.

The new production client certificate can be downloaded from the following URL.
https://web.tresorit.com/l/NlFt0#erH_-2ujTHvbfwyLeR2pDw


If you require assistance with the update, please contact our support team prior to the maintenance by sending an email to it-service@webid-solutions.de.

We appreciate your cooperation and apologize for any inconvenience this maintenance may cause.

Kind regards
WebID IT Service Team
Posted Jul 28, 2026 - 14:59 CEST
This scheduled maintenance affected: WebID Products (AccountID, AutoID, avsID, eID, SignID, SignID Direct, TrueID, VideoID, VisualID).