Issues with Qualified Electronic Signatures (QES) – Namirial

Incident Report for WebID Solutions Statuspage

Resolved

This incident has been resolved.

Posted Oct 13, 2026 - 11:30 CEST

Update

Another hotfix has been deployed.

Initial checks indicate that the issue has been resolved. We will continue to monitor the situation to ensure the fix remains effective.

Posted Oct 13, 2026 - 11:05 CEST

Update

Our monitoring indicates that the issue persists.

We are continuing to work on a solution and will provide updates as soon as further progress has been made.

Posted Oct 13, 2026 - 10:42 CEST

Monitoring

The fix was installed. We are currently monitoring the situation.

Posted Oct 13, 2026 - 10:25 CEST

Identified

We have identified the underlying problem. A fix is currently being prepared.

Posted Oct 13, 2026 - 09:35 CEST

Investigating

We are currently experiencing technical issues affecting qualified electronic signatures (QES) conducted with our signing service Namirial.

We are investigating the issue and will provide an update as soon as more information becomes available.

We apologize for any inconvenience caused.

Posted Oct 13, 2026 - 09:00 CEST

This incident affected: WebID Products (SignID).