Our TSP has identified the issue and deployed a fix. The signing service has been restored; however, Namirial is still reporting degraded performance. We will keep you updated.
Posted Apr 21, 2026 - 19:40 CEST
Identified
Our TSP, Namirial, has identified the root cause and is currently working on a fix. We will keep you updated.
Posted Apr 21, 2026 - 18:53 CEST
Update
Our TSP, Namirial, has informed us that their signing service is currently experiencing a full outage. We’ll keep you updated.
Posted Apr 21, 2026 - 18:07 CEST
Investigating
Our TSP, Namirial, has informed us about degraded performance affecting document signing. All integration partners connected to the Namirial Signing Service may be impacted. Namirial is currently investigating the issue. We will keep you updated.
Posted Apr 21, 2026 - 17:16 CEST
This incident affected: WebID Products (AccountID, SignID, SignID Direct).